Frequently Asked Questions

General
Do you offer self-drive rentals?

No, all our vehicles come with a professional chauffeur to ensure a stress-free and luxurious experience

How do I book a car?

You can book a car by visiting our website, filling out the booking form, or contacting us via phone or email

How far in advance should I book?

We recommend booking as early as possible, especially for peak wedding and event seasons, to ensure availability

Pricing & Payment
How much does it cost to rent a classic car?

Pricing depends on the car model, rental duration, and location. Visit the Pricing page on www.luxerides.us or contact us for a personalized quote

What payment methods do you accept?

We accept credit cards, debit cards, cash apps, and other secure payment methods.

Do you require a deposit?

Yes, a $500 deposit is required to confirm your booking. The remaining balance is due before the event

What is your cancellation policy?
  • Full deposit refund if canceled at least 15 calendar days before the event date.
  • Deposit non-refundable if canceled within 15 calendar days of the event
Event & Service Details
Can I decorate the car for my event?
  • Yes, we allow decorations as long as they do not damage the vehicle. Please discuss this with us in advance
  • Luxe Rides also offers custom decorations to enhance your experience. Decor customization starts at $200, with options including flowers, ribbons, and signage tailored to your event theme
Do you provide the car for photoshoots only?

Yes, our classic cars are available for photoshoots, commercials, and film productions

How long is the rental duration?

Rental durations vary based on the package chosen. We offer hourly, half-day, and full-day rentals

Do you provide champagne or other beverages in the car?

We do offer chilled sparkling cider or a non-alcoholic bubbly with crystal flutes - $75

Coverage & Locations
Where do you provide your services?

We primarily serve Prosper, Texas and nearby towns (25 miles radius), but we can accommodate requests outside these areas with additional charges

Do you offer out-of-state rentals?

Out-of-state rentals may be available with additional fees for transportation. Contact us for more details

What happens if the car breaks down during the event?

Our vehicles are meticulously maintained, but in the rare case of an issue, we will do our best to provide a replacement or alternative solution

Contact & Support
How can I contact Luxe Rides?

You can reach us via email, phone, or our contact form on the website

Do you offer discounts for multiple bookings?

Yes, we provide special pricing for multi-car bookings and recurring clients

Can I see the car before booking?

Yes, you can schedule an appointment to view the car before confirming your reservation

What if I have a special request?

We’re happy to accommodate special requests whenever possible. Let us know your needs, and we’ll do our best to make it happen!